Responsible Gaming

Play for fun

Gaming should be a pastime. It is not a way to earn a living or to pay off debts. Before you start, decide how much time and money you are ready to spend, and keep an eye on both every day.

Signs to look out for

If you spend more than you can afford or gaming starts to get in the way of daily life, act early. Personal limits, a break from play and outside support all help.

Personal limits

You can limit your deposits, your losses or the total you wager, per day, per week or per month. A lower limit works at once. A higher limit starts only after you confirm it by email and after the current limit of the same kind has run out, so you have time to think. Deposit limits cannot always cover cryptocurrency payments, so use other payment methods together with these tools if you need firm control.

Cooling-off

A cooling-off period can last one week, one month, three months or six months. During it you cannot make deposits in regular currency and you receive no promotions, but you can still withdraw your balance. Some crypto payments may still go through for technical reasons.

Self-exclusion

Self-exclusion can be set for 6 months, 9 months, 1 year or with no end date. Your account is switched off straight away, promotions stop and regular-currency deposits are blocked. Any money left on the balance can be paid out on request through our support team within our limits.

Setting a limit

Limits are set in your account. You can also ask our team through live chat or by email.

Outside help

Gamblers Anonymous, GamCare and Gambling Therapy offer advice and support to people who feel their gambling is out of hand.

Protecting minors

We accept only players aged 18 or over and may ask for proof of identity. Parents can keep children away from gaming sites with filter programs such as CyberPatrol, GamBlock and Net Nanny, and by keeping their own log-in details private.

Our own checks

We watch for signs of gambling addiction. If we see them, we may close the account and suspend access to protect the player.